NEW YORK, Oct. 10, 2014 /PRNewswire/ — refund.me, the worldwide passenger rights specialist that helps people claim compensation for flight delays and cancellations, has been recognised as one of the legal industry’s pioneers by the 2014 FT Innovative Lawyers Report, a yearly study widely regarded as the best researched in the market. The report “researched 188 law firms, legal service providers and in-house legal teams, interviewing and seeking feedback from 550 clients, lawyers and experts.”
The Palo Alto- and Berlin-based startup, which combines worldwide flight monitoring and its own cloud-based technology to assess and file legal claims for compensation against airlines in moments, was singled out as an example of a ‘new player’ in the market making good use of technology to improve the way in which business is done.
“Our streamlined platform is designed to help passengers file claims quickly and to handle heavy loads,” says Eve Buechner, founder and CEO of refund.me. “Dealing with airlines on an individual basis is unfortunately a difficult and often drawn-out process, but the technology that we’ve developed allows us to save clients unnecessary hassle.” (eve)
This platform has enabled refund.me to simplify the claiming process for thousands of affected travelers across the world. Under EU law, passengers whose flights to or from Europe are canceled or delayed by 3 hours or more are entitled to compensation of up to €600 ($800), but refund.me estimates that American passengers have failed to claim more than $100 million every year over the past decade, a total of over $1 billion since 2004.
Thanks to its specially developed technology, refund.me has the capacity to monitor and file claims for thousands of flights a day. Since its birth in 2012, this innovative approach and cloud-based structure has enabled the company to help passengers from over 110 countries around the world against over 250 airlines with a 94% success rate.
refund.me is an international service provider that helps passengers enforce their claims to compensation for flight delays, cancellations and missed connections quickly and easily. Thanks to its specially developed, high-precision Advanced Business Logic System (ABL) system, claims can be submitted through the website or the free mobile app. refund.me can quickly enforce claims of up to €600 according to EU Regulation 261/2004. refund.me operates on a sector-low “no-win, no-fee” commission starting at 15% (plus VAT).
This start-up created in August 2012 has made it its mission to make passenger rights worldwide transparent and attainable. Passenger rights have been enforced for thousands of customers in more than 110 countries and against more than 250 airlines. The operational headquarters of refund.me are located in Potsdam, Germany and the corporate headquarters in Palo Alto, USA.